Secure your Worpress website
U.S.-based, dedicated, and at one fixed price.
Proactive WordPress support. Don’t wait for a disaster to strike.
- 10 day risk FREE trial
More reliability. More safety from hackers.
We update and remediate all types of WordPress issues and we ensure that the monitored website is functional, error-free, and up 99% of the time.
Prevent frequent site crashes
Our U.S.-based team proactively tackles server errors, database hiccups, and other pitfalls that can disrupt your business.
Prevent security risks and hacks
Prevent interruptions from Google flags or bans, and the potential loss of trust, clientele, and revenue that comes with them.
Prevent performance issues
Address time and technical constraints, as many businesses grapple with the intricacies of maintaining and updating their WordPress sites without diverting focus from core activities.
99.5% uptime
Enjoy peace of mind while we’re ensure that your WordPress site remains a reliable cornerstone around the clock without interruption.
Worry free maintanence & timely updates
Your business can’t wait. Secure a fast and effective solution to tackle your pressing challenges now. Our maintenance ensures your site’s smooth run.
Daily backups and malware scanning
Protect against security vulnerabilities, including malware threats, and ensure client data stays safe with regular software updates and backups.
With SilverCod, you’re not just choosing a service. You’re investing in peace of mind
We do one thing, WordPress Management, and our goal every day is to provide a great experience.
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Uptime guarantee
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Happy customers
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Expert support
At Silvercod we truly understand your unique business needs.
We do one thing, WordPress Management, and our goal every day is to provide a great experience.
What you WANT
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Trusted chief Digital Officer -
Comprehensive tailored solution -
Transparency -
24/7 proactive coverage -
Quick response -
Innovation & improvement -
Exceptional customer service -
One hour emergency response -
Secure, intelligent & tested updates
What you DON’T want
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Add-Ons -
Extra Fees -
Long term contracts that lock you in -
Nickel and dime your business -
Upsell tactics
Why hire us for support?
Excellence in every detail, we’ll save you time and money, so you can get more business. With SilverCod, your website’s defense doesn’t clock out.
Why hire us for support?
Our all local team clear communication and authentic expertise. Benefit from genuine, home grown expertise without the complications of outsourced staff.
Dedicated Technical Manager
Every client is paired with a dedicated account manager, streamlining communication and ensuring consistent, top service tailored just for you.
Commitment to Quality
We’re here to provide top-notch, timely, and personalized service to ensure your website remains secure and fully optimized at all times.
Secured, Intelligent and Tested Updates
Backed by rigorous testing and proactive monitoring, ensuring your WordPress site remains robust and responsive
Core focus – Not an add-on service
Unlike others who spread themselves thin, our dedicated team ensures your website’s security, uptime, and performance are always front and center.
Voxer support
Instantly communicate with our team through Voxer’s walkie-talkie style messaging, ensuring swift responses and real-time collaboration for all your needs.
Secure, protect and defend your site 24/7!
With our 10 day risk FREE trial you can also get peace of mind
How to get started in a few simple steps
Hassle-free onboarding process, you can start benefiting from your services immediately.
Book a discovery call
We disscus and understand your business and requirements and you decide if our services align with your needs.
Secure access
Grant us administrative access to your WordPress console. Rest assured, your credentials are handled with confidentiality.
Personalized onboarding
Our assigned dedicated manager logges in, takes a snapshot for safety, and initiate our comprehensive onboarding process.
Your website is in good hands
Our continuous monitoring and maintenance services begin, ensuring your site’s optimal performance.
“Silvercod’s continuous monitoring service has ensured smooth operation – day in, day out.”
Brian Walker
Medical Practice, San Diego CA
From appointment bookings to patient records, our website is integral to our operations.
“Silvercod’s continuous monitoring service has ensured smooth operation – day in, day out.”
From appointment bookings to patient records, our website is integral to our operations.
Brian Walker
Medical Practice, San Diego CA
Is SilverCod’s service the right fit for you?
We believe in providing the highest quality service, but we also want to ensure we’re the best fit for your business. Here’s what makes a business the ideal candidate for SilverCod’s WordPress Monitoring and Maintenance Service.
Your website is critical to your business
Our service is exclusively designed for businesses running their websites on WordPress. We leverage our extensive expertise in WordPress to provide the best possible monitoring and maintenance.
You value security and dependability
Whether it’s about generating leads, providing information, or selling products/services, if your website plays a crucial role in your business, then ensuring its optimal performance and security is critical.
You prefer US Based Experts
We’re not just another automated service. If you appreciate the peace of mind that comes from knowing a team of WordPress experts is constantly monitoring your website, we’re a good fit.
You want more time to focus on your business
Managing and maintaining a website requires time and technical expertise. If you’d rather invest your time in growing your business, let us handle the technical stuff.
You prefer a proactive approach
We strive to prevent problems before they occur. If you prefer to address potential issues in advance rather than dealing with the aftermath of a hacked or crashed website, our service is for you.
You’re looking for a long-term tech partner
We’re more than a service provider — we aim to be a trusted tech partner for our clients. If you’re looking for a team that is genuinely invested in your online success, SilverCod could be a perfect match.
First 10 days 100% free
If most of these points resonate with you, let’s talk! Our first 10 days are absolutely free, and we’d love the opportunity to demonstrate our value to your business.
Don’t just take our words for it, see what our clients are saying
Dallas, TX
As a legal firm, we can’t afford any downtime. Silvercod has provided us with outstanding service and support. The peace of mind knowing our website is monitored 24/7 is invaluable.
★★★★★ 5/5
VERIFIED CUSTOMER
Denver, CO
We were looking for reliability and Silvercod delivered. Their proactive approach to website maintenance means I can concentrate on my clients, not IT issues.
★★★★★ 5/5
VERIFIED CUSTOMER
San Francisco, CA
Our website is crucial for scheduling and patient communication. Silvercod’s service has made it possible for us to focus on our patients, leaving the technical work to the experts.
★★★★★ 5/5
VERIFIED CUSTOMER
Seattle, WA
In a competitive field, having a professional and consistently available website is paramount. Silvercod has made this effortless for us. I can’t recommend their services enough.
★★★★★ 5/5
VERIFIED CUSTOMER
We recommend Silvercod unequivocally. They understand the importance of a seamless online experience for our clients and our need for top-notch security. Their dedication to website monitoring and maintenance is invaluable.
★★★★★ 5/5
VERIFIED CUSTOMER
Phoenix, AZ
As a financial advisor, trust is everything. Silvercod mirrors this ethos with their transparent and reliable service. Our website has never been in better hands.
★★★★★ 5/5
VERIFIED CUSTOMER
Austin, TX
Silvercod has been instrumental in maintaining our digital presence. Their impeccable service and round-the-clock monitoring are worth every penny.
★★★★★ 5/5
VERIFIED CUSTOMER
Silvercod has become an indispensable partner to our law firm. They’re always available and extremely reliable, allowing us to focus on our cases, knowing our website is in expert hands.
★★★★★ 5/5
VERIFIED CUSTOMER
St. Louis, MO
Managing a busy accounting firm leaves no time for website issues. Silvercod’s maintenance and monitoring services have been a game changer.
★★★★★ 5/5
VERIFIED CUSTOMER
England
Silvercod’s service has been nothing short of outstanding. Our law firm’s online presence is crucial in this digital age, and they have helped us ensure uninterrupted service to our clients. Their commitment to uptime and constant monitoring gives us peace of mind.
★★★★★ 5/5
VERIFIED CUSTOMER
Sacramento, CA
Silvercod provides an invaluable service. Their continuous monitoring means our site is always up, secure, and running smoothly. They’ve taken the worry out of website management for us.
★★★★★ 5/5
VERIFIED CUSTOMER
Salt Lake City, UT
Silvercod’s service is second to none. Their prompt, professional approach allows us to focus on our clients without any website-related distractions.
★★★★★ 5/5
VERIFIED CUSTOMER
One plan, one price!
It’s like having a full time US Based WordPress Administrator who provides 24×7 coverage, does not take time off at a fraction of the annual salary + benefits.
- No-commitment
- Risk free
- Cancel anytime
Over 60 US companies trusted us
“With over 27 years of diverse experience in digital solutions, we’ve crafted a space where innovative technology meets unparalleled customer service”
Sajid Islam – CEO
Silvercod – USA
Frequently asked questions
How does the onboarding process work for new plans?
Embarking on your SilverCod journey begins with simplicity and security. Once you’ve signed up for our WatchTower service, the next step is scheduling your personalized onboarding call. This initial call is more than just a formality – it’s the cornerstone of our bespoke service. During this call, you’ll provide us with the keys to your digital kingdom: your hosting and WordPress admin credentials. Rest assured, these vital details are securely stored in our password vault, accessible only to the dedicated SilverCod expert assigned to your account.
But what happens next? Within just 24-48 hours of your onboarding call, your plan transitions from ‘scheduled’ to ‘fully implemented.’ What does ‘fully implemented’ mean in the world of SilverCod? It signifies that a seasoned SilverCod WordPress Cybersecurity Expert has meticulously logged into your site, established a baseline, and seamlessly integrated it with our sophisticated remote maintenance system. They’ll conduct a hands-on test of the backup process and update any core plugins that are lagging behind.
Our commitment doesn’t end there. We meticulously tailor our approach to align with your site’s unique core files, themes, and plugins. This careful and customized process ensures there’s no risk of downtime or compromise to your site’s integrity. With SilverCod, your website’s transition to enhanced security and maintenance isn’t just a service – it’s a transformation to a more secure, efficient, and worry-free digital presence
What are your hours of operation and response times?
At SilverCod, we understand that reliable support and swift response times are crucial for your peace of mind. Our core business hours are tailored to ensure consistent and quality service: Monday through Friday, from 8 am to 5 pm ET. During these hours, our team of WordPress Cybersecurity Experts is fully operational, dedicated to addressing your needs and inquiries.
For all non-emergency requests, we are committed to responding within 1 business day. We recognize the importance of prompt communication and strive to address your concerns as swiftly as possible.
However, we are acutely aware that emergencies don’t adhere to business hours. In the unforeseen event of an emergency, we encourage you to reach out to us via Voxer. This allows for immediate notification to our team, and we guarantee an initial response time within 1 hour. This rapid response protocol is a part of our commitment to ensure your website’s security and functionality are continuously maintained, giving you the confidence that help is always just a message away.
At SilverCod, we’re not just a service provider; we’re your partner in ensuring your WordPress site remains secure and operational, no matter the time or day.
What if a task requires more than 30 minutes?
At SilverCod, we stand by a simple yet powerful promise: your peace of mind is our priority, not the clock. We understand that some tasks or issues might be more complex and time-consuming than others. That’s why our service model is built on the principle of comprehensive coverage, not on the ticking of a timer.
When you encounter a task or issue that demands more than 30 minutes to resolve, rest assured, you are fully covered. Our commitment to your website’s security and functionality means that we don’t count minutes or charge overages. There are no hidden fees lurking in the fine print, nor will there be any subtle hints suggesting you need to upgrade to a higher plan.
With SilverCod, what you see is what you get – a single, transparent monthly fee that encompasses everything. This includes tackling those more challenging tasks that might need extra time and attention. It’s our way of ensuring that your website receives the thorough care it deserves, without any additional stress or financial surprises for you.
So, if an issue arises that requires more elbow grease, don’t worry. We’ve got it handled. It’s all part of our unwavering commitment to keeping your WordPress site secure, efficient, and thriving.
Can multiple websites receive Help Desk Support under one plan?
At SilverCod, we believe in providing focused, dedicated attention to every website under our care. For this reason, each domain you own requires its own unique plan. This includes sub-domains and any other distinct digital spaces that fall under your brand’s umbrella, with the exception of staging or development domains associated with your primary site.
The rationale behind this approach is straightforward: every website, even a sub-domain, has its unique complexities and maintenance needs. From onboarding to ongoing monitoring and maintenance, our team invests significant time and effort to ensure each site’s security and performance are up to our high standards.
For businesses with multiple websites, we understand that managing separate plans for each can be a consideration. That’s why we offer tailored, custom pricing solutions for those with five or more websites or for sites operating within a multisite network. This approach allows us to provide a more efficient and cost-effective service for managing multiple websites under your control.
In summary, while each website requires a separate plan, we are committed to working with you to find a pricing structure that suits your portfolio of sites, ensuring each one receives the dedicated care and attention it deserves.
What specific WordPress challenges does SilverCod’s Help Desk Support address?
SilverCod’s Help Desk Support, powered by our team of WordPress Cybersecurity experts, is designed to cover a comprehensive range of services to keep your WordPress site secure, efficient, and user-friendly. Here’s what we include:
- Fixing Website Errors: Addressing and resolving any errors that may arise on your site.
- Performance Optimization for High Traffic: Ensuring your site performs optimally, even under high-load conditions.
- Cloudflare Integration: Helping you integrate with Cloudflare for improved performance and security.
- Transition to a Secure, Fault-Tolerant WordPress Ecosystem: Assisting in moving your site to a more secure, distributed, and fault-tolerant ecosystem.
- Plugin Assistance: From selecting the right plugins to installing and configuring them, we’ve got you covered.
- User Login and Password Management: Managing user access to ensure security and ease of use.
- Security Issues: Proactively addressing and resolving any security concerns to safeguard your website.
However, there are certain areas that fall outside the purview of our Help Desk Support:
- Custom Development: Including new website or page layout creation.
- Theme or Plugin Code Updates: We don’t provide coding services for themes or plugins.
- Graphic Design and Copywriting: These specialized tasks require dedicated professionals in their respective fields.
Our goal with Help Desk Support is to provide a robust, all-encompassing service that addresses the most critical aspects of WordPress site management, particularly focusing on security and performance. While we aim to be as comprehensive as possible, we also believe in the importance of specialized expertise for certain tasks, which is why we recommend professional services for areas such as design and content creation.
In the realm of WordPress maintenance and security, the adage ‘you get what you pay for’ holds true. While price-conscious solutions abound, SilverCod offers a distinct approach that sets us apart from the standard, run-of-the-mill service providers.
Firstly, unlike many budget options that rely on outsourced or white-label services with uncertain security practices, SilverCod prides itself on a U.S.-based team of experts. This not only enhances communication quality but also ensures more effective problem-solving, tailored to the nuances of the U.S. market.
Our service goes beyond mere maintenance. While there are indeed less expensive options available, they often lack the comprehensive, all-inclusive scope we provide. At SilverCod, we don’t believe in tiered pricing or hidden fees. Our model is straightforward: one price for a complete suite of services, ensuring that your website is not just maintained, but continuously monitored and protected.
Moreover, each of our clients is paired with a dedicated account manager. This ensures that someone who understands your business and its specific needs is always just a Voxer message away. This personal touch, combined with the ability to speak directly to a real human being, sets us light years ahead in terms of service quality.
At SilverCod, we’re not just a service provider; we’re your partner in digital success. We’re committed to delivering top-notch, timely, and personalized support, making sure that your website is not only secure but also functioning optimally at all times. So, while there may be cheaper options, none can match the value, expertise, and peace of mind that SilverCod brings to your digital doorstep.
Moreover, our team of experts is based in the U.S., ensuring quality communication and more efficient problem-solving. We’re here to provide top-notch, timely, and personalized service to ensure your website remains secure and fully optimized at all times.
Do you offer page speed optimization?
Speed and performance are not just features of your website; they’re foundational to a positive user experience and vital for retaining visitors. At SilverCod, while our primary expertise lies in safeguarding and defending your WordPress site, our deep understanding of WordPress architecture also empowers us to assist with page speed and performance optimization.
We approach performance optimization as a skill in its own right, requiring specific attention and expertise. Our team is equipped to provide best-effort assistance and strategic tweaks to enhance your WordPress site’s speed and overall performance. It’s worth noting that our track record speaks for itself: we have successfully resolved 98% of performance issues encountered by our clients.
However, for those rare and complex cases that extend beyond our core expertise, we are committed to guiding you towards the best possible solution. We have a network of reputable WordPress Performance Optimization Experts we can refer you to. These referrals are made with your best interests in mind, underscored by our commitment to transparency and ethical business practices. We don’t engage in referral fees, commissions, or reciprocal arrangements. Our goal is to ensure that your website not only remains secure but also performs at its best, aligning with our dedication to high-quality service and customer satisfaction.
At SilverCod, we understand the importance of flexibility and the value of experiencing a service firsthand before making a commitment. That’s why we proudly offer a no-cost, no-obligation trial period. We are confident in the quality of our service and believe that the best way to demonstrate our value is by giving you the opportunity to experience it directly.
By the end of the trial period, if you’re as wowed by our service as we believe you’ll be, we then ask for a commitment to a 12-month monitoring and maintenance plan. This isn’t just a formality; it’s a crucial part of how we ensure the highest level of service and attention to your needs. Your commitment enables us to allocate resources effectively, plan our workflow, and maintain the high standards of service and quality that SilverCod is known for.
While we don’t offer a month-to-month service option, this decision is rooted in our dedication to delivering the best possible experience to our clients. A month-to-month approach often leads to operational challenges, such as the inability to plan for long-term resource allocation and workflow management. This can inadvertently result in a lesser quality of service—a compromise we’re not willing to make.
We realize that our approach might not be suitable for everyone. If you’re seeking a month-to-month service, we understand and respectfully suggest exploring other providers. However, if you’re looking for a partner who is deeply invested in your website’s security and performance, SilverCod is here to exceed your expectations with a steadfast commitment and unmatched expertise.
What if I don’t have requests every month?
Having a month pass without any issues or requests is a testament to the effectiveness of our service at SilverCod. In fact, it’s precisely what we aim for – a high-performing, error-free WordPress site that runs so smoothly, you hardly need to think about it.
It’s important to remember, though, that the absence of issues doesn’t equate to an absence of work. Even when things seem quiet, your website requires ongoing, proactive maintenance – a crucial service that we diligently provide. Our team performs a variety of maintenance tasks daily, ensuring that your website remains online, up-to-date, functional, correctly displayed, and secure.
This behind-the-scenes work is what keeps potential problems at bay. Our service is ideally suited for business owners who may not have regular requests but understand and value the importance of continuous, expert care for their website. It’s about providing you with peace of mind, knowing that your website’s maintenance and security are being handled by dedicated professionals who are always working to protect and optimize your online presence.
So, even in quieter months without specific requests or issues, rest assured, SilverCod is actively maintaining the health and security of your website, safeguarding it against unseen threats and ensuring its optimal performance.
What problems can occur with automatic theme upgrades?
Automatic theme and plugin upgrades, while convenient, can occasionally lead to unforeseen complications. These issues can range from minor glitches to more significant problems that could impact your website’s performance and user experience. Common challenges include:
- Theme-Related Errors: Sometimes, an automatic upgrade can cause errors within the theme, disrupting the visual layout or functionality of your site.
- Compatibility Issues: New updates may not always play well with your existing WordPress version or other plugins, leading to compatibility conflicts.
- Functionality Breakdowns: In some cases, an update can interfere with the theme’s core functions, affecting the overall operation of your website.
At SilverCod, we understand the importance of keeping your site not only up-to-date but also fully functional and error-free. That’s why our 24/7 WordPress support team is always on hand to manage these updates for you. Our proactive approach includes:
- Troubleshooting and Fixing Theme Errors: Quickly addressing any disruptions caused by updates.
- Performance Testing: Regularly checking your website and page load speeds to ensure optimal performance.
- Broken Link Checks: Ensuring all links on your site are functioning correctly to maintain a seamless user experience.
- Responsiveness Tests: Making sure your site looks great and works well on all devices.
- Google Search Console Integration: Linking your site to this tool for enhanced SEO and performance tracking.
- Theme and Plugin Management: Removing unused themes and plugins to keep your site streamlined and secure.
With SilverCod, you can rest assured that your website is in capable hands, minimizing the risks associated with automatic updates while maximizing performance and security.
What additional services are included in the plan?
At SilverCod, our philosophy is centered around delivering excellence in what we do best. We believe in staying true to our core expertise – providing top-notch WordPress continuous monitoring and maintenance services with a strong focus on cybersecurity. This approach ensures that every service we offer is executed to the highest standard, maintaining the quality and reliability you expect from us.
While we understand the appeal of a one-stop-shop, we prefer not to stretch ourselves thin by offering a wide array of add-on services that fall outside our realm of expertise. We believe in being specialists, not generalists, which means we focus solely on what we excel at – securing and maintaining your WordPress site.
However, we also understand the diverse needs of your business. Should you require services beyond our scope, we’re more than happy to recommend trusted partners who share our commitment to quality and customer satisfaction. This way, you receive the best possible service across all your needs, without any compromise on quality or expertise.
In summary, while our plan may not include a wide range of additional services, you can have complete confidence in the depth, quality, and effectiveness of the services we do provide. With SilverCod, you’re choosing a partner dedicated to excellence in WordPress cybersecurity and maintenance.
Do you support and maintain WooCommerce websites?
Absolutely! At SilverCod, we not only support but also have a particular fondness for e-commerce websites, especially those powered by WooCommerce. Understanding the critical role these sites play in your business, we’re dedicated to providing the specialized care and attention they require.
WooCommerce sites, with their unique complexities and functionalities, demand a nuanced approach to security and maintenance. Our team is well-versed in the intricacies of WooCommerce, ensuring that your online store is not only secure and up-to-date but also optimized for peak performance.
From product catalog updates to seamless checkout processes, we’re here to make sure every aspect of your WooCommerce site functions flawlessly. So, whether you’re selling a handful of products or managing a vast online marketplace, SilverCod is equipped and eager to support your e-commerce journey.
Secure your WordPress, stress-free!
Hassle-free onboarding process, you can start benefiting from your services immediately.
